offline every 2 days

Sheldon shared this problem 6 years ago
Solved

hello, after 3 weeks playing with the Zipatile, it looks like a good product.

I also invest in a zipato IP cam that hopefully arrive tomorrow.

Problems that I have, is that the Zipatile goes offline almost every 2 days,

the only thing that I must do is touch the screen (it's going out off sleep mode),

then it's connect automatically back to wifi (?)

If I detect it to late, I have a gap in my trendings.......

Who can advice me what to do......????

Replies (3)

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1

Hi Sheldon,


Please update to the latest Zipato app and report back if you still have this problem.


BR,

Mislav

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it's better now, but not 100%.


Today at 8 am it went offline, and when I touch the screen at 10.30 am the Zipatile went online........

it's not very reliable :-(

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1

Have you selected on the WEB UI -> Controller setting both options on?

WiFi required - check,

WiFi default - Check

Ethernet required - remove check.

Save and synch.

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thanks, did it just a few minutes ago.

Also today the Zipatile went offline again, from 02:08 am till 14:35 pm,

that's 12 hr loss :-(

Hopefully with these new setting (what you mentioned) it stays online.

Has a fixed IP-adress something to do with it...???

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It's now exact 1 week ago, Zipatile went not in the offline status 😁

I hope this is solved now.....

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