the assistance of the zipato does not keep its promises

roberto noia shared this idea 6 months ago
Under Consideration

The old zipabox WAS broken I bought a new zipabox after contacting the support who assured me that all the licenses I had in possession would be kept on the new zipabox, after a few months this did not happen and all the licenses I had for the my thermostats have been blocked. I have asked several times to fix the problem and to reactivate the thermostat control. If they had been clear I would have bought another home automation system. However, I have been led to purchase this system and no one is supporting me anymore

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