How to remove the PIN input when the alarm trigger?

Moratti shared this thanks 29 days ago

Hello.

I'm using the Zipatile version.

When I'm comming back, I deactivate the alarm via an external RFID box or keyfob.

But the display of the zipatile always show the PIN input to deactive the alarm, even when it's already disabled via my other external interaction.

So, if I'm not putting the PIN into the tablet, it continiously ask for it.... which is anoying...

Do you have any tips to remove this?

Kind regards

Comments (5)

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hi

I have seen this in all the zipatiles when I deactivate my alarm from a keyboard or keychain I always have to enter the PIN to be able to return to normality.

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As this is extremly annoying, no solution can be found to solve this ?

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I opened a thread for this problem a few months ago, there was no solution to it and the thread was closed by the support team. All I can do is update the FW as soon as there is a new release and hope the problem gets solved. BTW, you can enter any pin number when this screen pops up.

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Hello all,

we are aware of this issue and it has already been resolved in the new app which will be released soon. Keep an eye out on our community forum.

Best regards,

Stefan

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Thanks Stefan !

Looking forward to see this ;)

Kind regards