Issue with Push Notifications on Android

Alberto Macias shared this question 16 months ago
Need Answer

Hello community,

I have been experiencing an issue and I'm wondering if I'm the only one. First I thought it was my phone (Samsung Galaxy S6) but then I bought a new one and it kept happening (samsung note 8).

The issue is with the Zipato app push notifications, they work great if I don't add any Zipato widget do my phone pages, the problem starts when I add at least one Zipato widget, the notifications stop working after a few days, I stop receiving them until I clear the cache of the app (of course all widgets reset and need to be reconfigured) if I reconfigure the widgets it happens again, usualy it only works for 3 or 4 days and then stop receiving the notifications.

Right now it's been two weeks without widgets and notifications are still working.

Comments (23)

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Hello. I no longer have any notification on my Samsung S8. On the IPhone, it's OK.

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Can you try a different mobile manufacturer just for test< I have widgets and also push notifications no problem.

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Hello. I believe it's since the Android 8 update.

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Same for me in both Apple and Android phones... with different rules. They stopped suddenly sending the messages, without doing anything (no new devices, no new rules, no changes of phones, etc). Maybe Zipato updates??

What I did is open each rule, go to send message, delete the receiver and save the rule. Sync. Open again the rule, re-add the receiver. Sync. AND WORKS AGAIN!

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Hello

I have the same problem since an update installed on my samsung S9. I am no longer receiving push notification. I uninstall and reinstall the Zipato application, all my permissions are ok but still nothing ...An idea ?

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Same here not any notifications since today. Samsung S9 Android 9.0

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Same here, I have a Pixel 2 and all notifications have stopped within the past week or so.

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Same for me. Push not working

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Same for me. Push not working

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3 days without push notification: Zipato Team where are you?

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Confirm I also stopped receiving daily push messages.

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Same problem here since ANDROID Update. Can someone from Zipato please respond. Thank you

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No push notification on Android .... please Zipato solve it. Thanks.

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They must be making some kind of updates, it has happened before.

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Yes but this is the second time this year and the problem is known from more than 5 days.

I've opened a ticket and the support said they will resolve it asap...

... but no clue about when "asap" is

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same issue - push notify stopped

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working

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Push messages are still working on iOS devices. I know this does not make you Android users happier but maybe useful for any troubleshooting.

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Looks like push notifications are working again.

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Hey Alberto.

I am a long time fan of your work here at the forum.

Can we share some info via e-mail?

Please send me an e-mail to h.cq@live.se if you feel positive about it.

/// Henning :)

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Notification now comes but their text is always "zipato". Still something missing in the fix...

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now notifications seems ok.

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Am I the only one that now receive push notification with text "zipato" only?