WARNING TO ALL: Alarm partition seems not work. Check yours!!

Simone Biagini shared this problem 34 days ago
Not a Problem

Hi guys


A Severe Issue happend to me 30min ago.

Alarm was succesfully armed away some hours ago.

Coming back home I decided (fortunately) to enter without disarm the partition to test the alarm.

NOTHING WORKED

I opened a blind and the main entry door, walked through the room, I opened two windows and two shutters.. nothing worked. No alarm tripped.

Zipabox was red as expected with alarm armed, web app and android app shown partition as armed away.


This is a severe security issue. You think your alarm is working properly, but in fact it does not protect anything.

TEST YOUR PARTITION as soon as possibile. I already opened a ticket some seconds ago.


NOTE: I see no devices events logged , watching on web app or android app. Events reports stop on 16.03.2019.

Firmware 1.3.61

Comments (11)

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Hello Simone,

I've tested the alarm in our testing lab. and it is working accordingly on the latest official as well as the beta FW.

Best regards,

Stefan

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NOT A PROBLEM??

So if I entered in my home, with alarm armed away (you can check the zipabox logs), and nothing tripped... I just dreamed????

I repeat. You have a ticket, with my zipabox details. Check the logs before downgrade something as "not a problem".

There's a ticket opend about it. Check carefully and try to understand, because if happened to me, can happen again to some other people.

Be careful about what your write. I launched a warning the need to be considered seriously.

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Hi Simone,

I've labeled it as "Not a Problem" since it can't be a general issue, otherwise it wouldn't have worked on my system either.

Best regards,

Stefan

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Hi Simone, I tried mine and is working.

A similar issue happened to me a lot of time ago and it was due to alarm parameter "siren time". Mine was setted to 0 (that was expected to be sound forever and ever) but unexplicabily was changed to "never sound". Now is setted to 900 (yes, it's only 15 minutes but it's maximum allowed) and it works.

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I made no changes to my partition since months ago and it worked until today.

My siren time is 30s (or 60 I'm unsure).

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I've checked my alarm, works flawless with 1.3.65k.

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This is good.

Could be interesting to hear someone with .61


I'll update but I like zipato investigating further before updating my box, because if it's happened to me one time.. could happen again with other firmware without understand why happened.

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I'm using .61 and it's working fine.

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I'm using .61 and having different issues. One partition showing as not ready, can't make it ready, tried removing the device and re-adding it, no difference!

Arming fails a lot of the time, times out, I even had an issue last week where I couldn't disarm my garage. I haven't actually tested if my alarm will sound, something I will do later today. But, over the last week something definitely seems to have changed, and not for the better with the alarm functions.

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A similar thing happened to me before hitting in the main issue of the post.

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I tried it and it works. Zipamicro 1.3.61