Why no tweet, no post, nothing in case of issues

Simone Biagini shared this question 5 months ago
Need Answer

This one of the limits of zipato. No communication with customers. Zero.

In case of issues, no tweets, no emails, no Communication on the community.

This could cost zero to zipato.


No manuals, documentation availability near to zero.


With the current issue on weather station, what would cost to zipato to tweet and/or a mail "weather station issue. We are working on it to solve soon"?

Disapppointed,again.

Comments (5)

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1

I agree, its a shame that Zipato dont care at all about their users.

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2

Manuals and documentation will be updated with new user interfaces which we are working on right now.

Weather station has been already explained on this forum multiple times. Will be updated soon in different way than it was until now. It will be directed from controller directly to weather station provider which will probably require user registration.

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2

Is March still the month new gui will be released?

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1

We believe that we will publish beta this month, yes. The main issue is managing new app and old apps all together with huge number of various existing users.

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2

Last day of March and still no beta, will it ever be released? It has been postponed many times now.

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1

You know that the problem is solved with the latest firmare 1.3.61? Please make an update of your firmware ;-)

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1

I'm talking about the new gui. :-)

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