Zipabox V3 offline since reboot

Uwe Dmoch shared this problem 17 months ago
Known

Since a reboot yesterday my zipabox remains offline. Internetconectivity is available but box still marked as offline. Green led light is flashing.

Replies (1)

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If your Zipabox remains offline after a reboot, there are several potential causes that could be contributing to the issue. Here are some steps you can take to troubleshoot the problem:

  1. Check the network connection: Make sure that your Zipabox is properly connected to your network and that it has a strong signal. Try connecting to the internet with another device to confirm that your network is functioning properly.
  2. Restart your router: If your Zipabox is not connecting to your network, try restarting your router. Unplug the router from the power outlet and wait for at least 30 seconds before plugging it back in. This can sometimes help to resolve connectivity issues.
  3. Check your Zipabox settings: Ensure that your Zipabox settings are configured properly, especially with regards to the network and internet connectivity settings. Check that the DHCP server is enabled on your router and that it has assigned an IP address to your Zipabox.
  4. Update firmware: Check if there are any available firmware updates for your Zipabox, and if so, update it to the latest version.
  5. Reset the Zipabox: As a last resort, you can try resetting the Zipabox to its default factory settings. You will need to reconfigure the device and reconnect it to your network, so make sure to have your network details handy before proceeding with this step.

If none of these steps help to resolve the issue, you may need to contact Zipato customer support for further assistance.

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