ZIPABOX : Failed to create secure session !

Luc EDEL shared this idea 12 months ago
Under Consideration


Failed to create secure session !

When I go to security section and click on "arm away" it asks me for a pin. I thought the pin, but when giving that in I get the error "failed to create secure session no box user".

Replies (2)


Having trouble arming your security system? Make sure you're entering the correct PIN, check for the latest app update, and verify your device's connection. If the issue persists, reach out to customer support for assistance.


If you're having a hard time setting up your security system, make sure you're typing in the right PIN, see if your app is up to date, and check if your device is connected. If the problem continues, contact customer support for help. Here

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