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Keep reading to learn more about contacting Customer Service of Kraken.
Get Kraken Customer Service By +1(803)-752-8091Submitting a Ticket
Submitting a ticket is the go-to option for a majority of users. If you also intend to use this method, follow these steps to submit a ticket.
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● Head to the ‘Submit a Ticket’ page by pasting the following URL on your browser:Service.Ledgerwallet.com/en/Service/home
● Here you will see a Kraken chat box powered by a virtual assistant.
● In the ‘Tell us something…’ field, input your query.
● It also gives you the option to attach a document so that the support team can better understand your query.
● When you’ve completed describing your issue, tap the arrow icon beside the field to send your query.
● Alternatively, find the ‘Submit a Ticket’ button at the upper right side of the page.
● Upon clicking it, you will be taken to another page. Here, fill out your email ID, subject, environment, coin/token, and issue type.
● After that, give a detailed description of the problem you are facing.
● Finally, attach a document if needed.
● All the fields above except that of ‘Attach a file’ are mandatory to fill in.
● Once you are done, tick the ‘I’m not a robot’ field, followed by clicking the ‘Submit’ button.
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