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Thermostat not showing after added succefully

Zipato guru shared this problem 4 years ago

i have many zipatiles and when i try to add some virtual thermistat on those nothing changes itn says thermistst created succefully and sychnronizing succefully and also enable showing virtual thermostat but when i go to the dashbhoard i see nothing i cannot find any virtual thermistat on the device browser .

Please tell us why and help as fast as possible we are blocked here

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