Ajout Danfoss Living Connect Imposible
Solved
Bonjour,
Je viens de recevoir ma zipabox, après quelques jours d'attente... Quelle déception!!!!!
J'essaye d'ajouter en vain le Danfoss Living Connect mais recoit toujours ce message :
Press button with dot mark in the middle.
Module trouvé.
Ajout du module en cours. Merci de patienter..
L'ajout a échoué.
Et le module ne s'ajoute pas.... que faire?
Merci pour votre réponse
Julien
The same problem 
No connection
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Unfortunately, some of the z-wave modules in the last shipment do have a mistake. It is a hardware mistake and the only solution is to replace the box. The problem which occurs because of this mistake is that JOIN process is almost impossible, as the antenna is in short circuit.
Please, contact nearest Zipato dealer to replace the box with the new one. Also, please DO NOT return the box before previously advising with your dealer, as some Z-wave device could be difficult to join no matter of this hardware issue. In this case, you just need to do it according the users manual of the device.
Unfortunately, some of the z-wave modules in the last shipment do have a mistake. It is a hardware mistake and the only solution is to replace the box. The problem which occurs because of this mistake is that JOIN process is almost impossible, as the antenna is in short circuit.
Please, contact nearest Zipato dealer to replace the box with the new one. Also, please DO NOT return the box before previously advising with your dealer, as some Z-wave device could be difficult to join no matter of this hardware issue. In this case, you just need to do it according the users manual of the device.
English forum please
English forum please
We are working on this issue. There are few customers complaining on the same problem with the new boxes. We will come back to you soon.
We are working on this issue. There are few customers complaining on the same problem with the new boxes. We will come back to you soon.
@Kristian: Actually, Julien tried to include his danfoss living connect module, but when the Danfoss module is found by the Zipabox, it finally shows an error message saying it failed to add the module.
@Julien: le bug semble connu, ils travaillent là dessus, ça devrait fonctionner d'ici peu j'imagine.
@Kristian: Actually, Julien tried to include his danfoss living connect module, but when the Danfoss module is found by the Zipabox, it finally shows an error message saying it failed to add the module.
@Julien: le bug semble connu, ils travaillent là dessus, ça devrait fonctionner d'ici peu j'imagine.
Thanks @Thomasfr pour la traduction, oui c'est exactement mon soucis.
Ok @Kristian
Thanks @Thomasfr pour la traduction, oui c'est exactement mon soucis.
Ok @Kristian
Unfortunately, some of the z-wave modules in the last shipment do have a mistake. It is a hardware mistake and the only solution is to replace the box. The problem which occurs because of this mistake is that JOIN process is almost impossible, as the antenna is in short circuit.
Please, contact nearest Zipato dealer to replace the box with the new one. Also, please DO NOT return the box before previously advising with your dealer, as some Z-wave device could be difficult to join no matter of this hardware issue. In this case, you just need to do it according the users manual of the device.
Unfortunately, some of the z-wave modules in the last shipment do have a mistake. It is a hardware mistake and the only solution is to replace the box. The problem which occurs because of this mistake is that JOIN process is almost impossible, as the antenna is in short circuit.
Please, contact nearest Zipato dealer to replace the box with the new one. Also, please DO NOT return the box before previously advising with your dealer, as some Z-wave device could be difficult to join no matter of this hardware issue. In this case, you just need to do it according the users manual of the device.
Ok Thanks Sebastian, This is the reasons why I can't include my fibaro (FGR221) module.
I contact immediately my Zipato dealer to replace the box and push my Zipa-Experience for few days...
Ok Thanks Sebastian, This is the reasons why I can't include my fibaro (FGR221) module.
I contact immediately my Zipato dealer to replace the box and push my Zipa-Experience for few days...
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