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Box OFF line

Eric T. shared this problem 9 years ago
Known

Tuesday June 14, 8:45.

Status OFF line

Green light blinking.


Am I the only one with the same problem?

Replies (12)

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I opened up three tickets by now and it took Zipato 15 min to four hours to solve my problems


(1st ticket because I could not include any device, 2nd was because the 433MHz modul wasn´t recognized by the system and the 3rd was because one 433MHz Sensor couldn´t be included. Perhaps it was just luck or easy to solve but I was quite content with the response time.

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Same for me!

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idem

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yep - offline

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Same for me. After restart online again.

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HI Andreas, are you sure it's online again after you restarded it? Because I restarted mine and it's still not connected.

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Same for me.


Box curently offline.

Box remotely restarted two times last 30min

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Anybody for the Zipato team to let us know what's going on and when we can expect it to be fixed?


Thanks.

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Hello everyone,


We are working on resolving this issue and it will be resolved as soon as possible.

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OK thanks.

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Back on line for me. Thank you guys.

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Boxes are online. But the zwave commands are not working.

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It did the same with me. I had to switch on and off several times and then it when back to normal.

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Oh ok. I will try the same.

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All working fine now.

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Hello Everyone,


Issue is solved now. Controllers should be working now as expected.

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