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Server zipato down...?!

Pezza shared this problem 6 years ago
Solved

Sunday, February 11, 2018, zipato was not working at all. Completely down. Could not load the data on my.zipato.com, either via the mobile application. Did you try to solve the problem?

Replies (9)

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Same here

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Same here. Major outage.

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Same problem here. Not the first time. Some rules don't work. The joy of cloud based system !!!

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How can we access the box locally? There should be a workaround, otherwise Zipato is useless - you can get locked-in/out home and so many other not so pleasant things.

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Same here !

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Same here. Today the worst experiance ever. Disarmed the System and the ZipaTile showed white diods and disarmed. Opened the frontdoor and sirenes went on. ZipaBox still was in armed mode. Took me over 15 minutes to be able to leave the house without tripping. Now WAF below zero.

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Hi,


we are aware of the issue and everything should be fine now.


Best regards

Zipato team

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I can't connect to the server. There is internet connection. I can't synchronize with the zipatile or connect with the app or controll center.

Is there stil some problem?

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Hi,


no the server were fixed and started to function normally within 10 minutes of slowing down.


Please open a ticket with your serial number so we can check it out.

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