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Removing a failed node does not work

Bernd shared this problem 6 years ago
Known

I just added a universal sensor from fibaro. Unfortunately it was added to the Zipatile and should have been added to my Zipabox, I tried several times to delete it but the wheel is turning and turning with no success.

So how to remove it???

Regards

Bernd

Replies (7)

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PS.: Inclusion of new devices also failed.

So there is something really wrong!

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Have had same issues today, but worked after several attempts.

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Hello,


do you get the message Removal failed, node is active?

The device has to be turned off for it to be removed, you can't remove active nodes.

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As for the inclussion fail, you should open a ticket for us to check it out, we will need your serial IN the ticket.

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Please check my last ticket I need help with the cookie header

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Mario,

to your questions: no, I didn´t get any message when removing, just the wheel turning and turning. Today I managed to remove the device with the API. Nevertheless a direct remove isn´t possible also today.

second: Inclusion fail was healed by restarting my Box.


So, my specific problem right now is solved but the impression stays that there is something wrong in general in the moment.


Thanks

Bernd

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I have the same problem. Unfortunately i dont know how to remove it with Api so im stuck. This applies to all my sensors. Nothing is being removed even thou i put the sensor on exclusion mode.

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Hello, same here, how can we remove ta device via API please ? thx

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