where to find the virtual thermostat pro?

Maria Schulz shared this problem 10 months ago
Not a Problem

I bought a virtual thermostat pro today. I can see that the payment was succesfull (credits before 50 now 21) but I can't finde the "device" anywhere to use it. Can anyone tell me what to do now?

Comments (2)

photo
1

Hi

you have to create virtual thermostat by adding new device. In general, adding new virtual thermostat PRO is not allowed if you don't have a license.

photo
1

i fortot to mention that whenn I try to create the thermostat pro I am asked to buy one. But I alredy did this before in the under the tab with the ribbon - [Apps][Applications are different functions or applications]-smart thermostat pro- 29 credits - buy.

photo
1

Hi

please submit a ticket for your particular issue and Zipato support team will help you to fix it.

photo