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Zipatile2 internal devices

Stefan shared this problem 3 years ago
Solved

Hello all,

I have a brand new Zipatile2. I have successfully registered on V3. unfortunately I cannot see all the internal built in devices (motion sensor, buttons, sensors, sirene etc.). I spend more then 10 hours now by deleting and repeating everything and setting to factory reset again and again. I have no idea what I do wrong.

I also don't find the zipatile2 camera, if I do an IP camera search.

Which firmware do I have to use?

How to find these internal devices?


please help me or I need to send the zipatile2 back.


thanks a lot for your support in advance


Best regards

Stefan

Replies (5)

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2

Hi was the issue resolved? If so how?


Thanks in advance

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1

I have the same problem - why is it so hard to find the solution to this?

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1

Hi,


I have the same problem - please help

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1

Same here....

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1

Yes, just create a ticket to support - they was fix it for me in a few hours.

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1

The support team fixed my problem with missing internal devices - don't know what they did, but it worked.

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