Alexa seems to be disconnected, again

David Pritchard shared this problem 5 months ago
Solved
Best Answer
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Hello all,

the issue has been resolved. Please be so kind and try it again now.

We apologize for any inconvenience caused.

Best regards,

Stefan

Comments (18)

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So what is Zitpato gonna do about it ?

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Alexa not working here too

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They never fix these things at the weekend. These outages are becoming very frequent.

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We need zipato to solve this immediately!

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I have the same problème since today in France.

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No connection either since yesterday. Alexa tells me "xyz is not responding". Zipato, please fix this. I love the voice control

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Same problem here.

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This happens far too often. I’m strongly considering ditching my zipatile and reverting back to standard Alexa enabled devices.

I can’t wait for project CHIP to take off.

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I have the same problem... Opened the ticket, let's see...

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yes same problem!

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Same Problem...fix it please!

502 Bad Gateway

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"Living room light isn't responding"

...and neither are Zipato themselves. Nearly 48 hours now without even a comment.

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Dear Zipato team, are you there?

Gerardo

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Definitely zipato's fault. auth.zipato.com is failing with a 502 bad gateway. Their nginx load balancers are fine, their back end is not. OAuth specifically it seems, as controlling devices through zipato itself seems to be fine. (Clearly, for their own calls they must be circumventing public OAuth)


Nevermind our devices stopped working, you can't even enable the skill if you're fresh.

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Hello all,

the issue has been resolved. Please be so kind and try it again now.

We apologize for any inconvenience caused.

Best regards,

Stefan

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Everything runs fine. Thank you guys.

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We need to know what's happening! Are the issues with Amazon going to happen weekly?

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Hello Freddy,

there has been a server sided issue which has been resolved and shouldn't reoccur.

Best regards,

Stefan

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It's ok for me.

Best regards.

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Thanks Stefan,

working good now.

Thanks again for you work daniele

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Perfect!!!!

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Stefan, if you cannot cope with such a simple problem, hire a professional because I can see that there are only lamas working for you.

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Is not working with alexa again! Whats wrong with you zipato??

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Same here

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Also here, does not work as of this morning (I think).

I do not understand why these issues with zipato and alexa are always happening over the weekend when we are at home and we heavily rely on both of them working...?