V3 servers down 7.5.2021

Janne Montonen shared this idea 19 months ago
Completed

Hi.


Anyone else getting cloud connection failure on v3?

I can't control system in any way. Web interface won't load after giving sign in credentials, Android app says cloud connection failure and Zipatile2 says security check failure.

Replies (8)

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idem

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Yep same here

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The same

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Hello,

Appreciate your feedback, admins are working on it and servers will be back up as soon as possible.

Regards

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Same problem, is there any communication about the estimating time to solve the problem?

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Try a new login session now, you shouldnt have a problem. Servers are up and running.

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Hi, my system is OK now. For the future, should there be a backup system on Zipato's end to avoid this kind of outtakes?

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Yes same problem now a year later, down ecery 10 minutes so no automations.

Support reacts as if it something new they have not seen before.

Still waiting for response.

In the mean time i have a non working system

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