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ZipaTile deregistration

Dragan Loncarski shared this problem 2 years ago
Known

Hi,


I bought apartman which has ZipaTile v1 and it need to be deregistreted. Old owner is not having user/pass for access.


so I have question, how can I do it? To deregister ZipaTile?


I tried by myself to register that ZipaTile, but it says Registration failed.


Regards,

Dragan

Replies (6)

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1

Try with api.

First remove than add again.

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1

Thanks... Can you provide right steps how can I do it?

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1

Go to

My Zipato

in the control centen go to api

go to boxand you can see all te box that you have

can you see the serial of the box?

if yes go to CHECK THE SERIAL if wrong you remove the wrong one

POST /box/wipeAndUnregister

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1

As I mention in first post, I do not have user/pass for access nor portal nor for login directly on device.


How to login, to register on My Zipato?

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1

After registration on My Portal via browser, there is nothing about any devices.


I cannot login on ZipaTile v1 with user/pass registration credentials.


What would be next steps?


Regards,

Dragan

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1

make a support ticket. Sorry

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