433 module not working?

Gustlbert shared this problem ago

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I just connected new 433Hz module to zipabox slot 2 but cannot find it in my.zipato-manager (like IP, IP backup, internal, virtual, zwave). Is it not working? Do I have to activate it?

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Replies (1)

Darkwing ●

should show there. Try to power off the box completely and restart. If that doesn't work, open a support ticket.

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Gustlbert ●

Thanks.

Still not working. How do I open a support ticket?

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Jacob Wiqvist ●

Think Zipato must turn it on for you!

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Darkwing ●

not sure, I have a 433MHz module, but they didn't have to activate it before I could use it........ maybe things changed?

you can get support by sending an email to support@zipato.com you also need to include your box serial number in this email.

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Pero Zovkić ●

Dear Gustlbert.

On the first link you can find video on how to log in to Zipato Support Ticketing System:

https://www.youtube.com/watch?v=eQZBNSQTW_s

This is video tutorial how to submit & manage a Ticket in Zipato Support Ticketing System

https://www.youtube.com/watch?v=AqPs169o-wI

If there would be question don't hesitate to contact us.

Best regards,

Pero

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