Zipato Zipatile wont start black screen with backlight, never used before

Endre Gunics shared this idea 2 days ago
Under Consideration

Hi everyone,

I have a Zipato Zipatile device that was plugged into power for years but has never been used or set up. Nothing was ever connected to it, and no configuration or software setup was done. It was simply plugged in and left like that.

Now I’d like to finally set it up and use it, but when I power it on, the screen shows a backlight, yet remains completely black — no logo, no image, no response.
Holding the power button does nothing, and I’ve already tried unplugging and plugging it back in, but there’s no change.

Is there any way to reset the device or update the firmware manually to get it working?
Any help would be greatly appreciated!


Thanks in advance!

Replies (1)

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1

Hi,

Please submit a direct ticket (not a topic) to Zipato team, and be sure to include all relevant details, including the serial number, so we can check.
Do not expose your private data publicly.

regards

Andriano

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