Access to Security Module which is set to invisible in Device Browser

Bernd shared this question ago

Answered

Working on the Settings for the Intruder Alarm on the ZipaTile I made a mistake. I switched the setting for "Hide in browser" to YES and "Show as device" to NO.

The consequence is, that I see the Intruder Alarm as a device in the Device Manager but when I try to access the settings to change back to "Show as device" YES I get nothing - means a blank Settings site. No possibility to set anything.

This is the same directly on the ZipaTile as well as in the Control Center on the PC.

How to get back access?

Perhaps I should note that I am working with a Cluster including a ZipaBox and a ZipaTile.

Thanks for help

Bernd

The same question

Replies (2)

Attila Hajdu ●

I would suggest to use the API. find the virtual Alarm under alarm ->

get

/alarm/partitions list partitionsThen copy the UUID of the alarm you hidden (identify it by the name) and use the call

get

/alarm/partitions/{partition}/config get partition configuration

See if the row in the response is

"hidden": true,

Mine is false. If it is true, change it to false by using the call

put

/alarm/partitions/{partition}/config update partition configurationwhere you insert the same UUID and in the p_config field you paste the whole text you received in the previous call and change the

"hidden": true, to

"hidden": false,

Reply URL

Alberto Macias ●

You are awesome, I had the same issue and opened a ticket since two weeks ago without any useful response from Zipato. They still need to address the issue, web app would have to allow to make the security partitions visible again. Thanks a lot!!!

URL

Bernd ●

Attila you are my hero !!!!

Thank you so much that was the solution

Regards

Bernd

Reply URL