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Adding devices under 1.0.14

Frieda Seidel shared this problem 8 years ago
Solved

Under the latest beta firmware I can't seem to add any device.

Sonos is stuck on Discovery in progress

Somfy RTS is stuck in adding devices

Danfoss living connect is stuck on joining deviceReset to defaults didn't change anything.


Nothing seems to work with the zipato box, right at the moment I'll probably just return it to amazon.

Replies (6)

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Obviously there is some problem with your controller which is causing all these issues. These are all related to pairing process. Please contact support@zipato.com and we will help you from there....

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I have the same problem after update. Box just stays in "starting device exclusion proces"-screen

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I can't add Nexa WTE 2 switch. Could this bee related?

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And even tho I have deleted the Nexa switch the rule works? The rule even say unknown of the device?


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just upgrade to 1.0.15

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It did not work with 1.0.15. Any update on this????


Can not include the WTE-2 switch. And the rule worked even after I deleted the device, any comment on this? You can se the picture above?

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Why is there no comment from Zipato? You could clearly see that it does not work!

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It seems like the device (WTE-2) is not really deleted from the box although you deleted it in the UI.


This situation might be caused by some issues with 1.0.14 beta.

I suggest you to try to delete all rules connected to the WTE-2 and synchronize. Restart the box and try to add WTE-2 again.

I have no problems with that device.

If this won't work, we will try something else.

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Done that!

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