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Adding phone number stucks

Adnan Mumbašić shared this problem 7 years ago
Known

Hi,


I have received my new zipatile. Trying to install but failed with the phone number. After typing in my number (49171xxxyyy) and pressing <next> zipatile is processing and returning to the same screen. I could do this 100 times and nothing happens.

I have updated all apps, my current version is 1.1.38.


What is wrong?

Replies (3)

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Hi Adnan,


it seems that your tile got stuck during the registration. Please contact the support at support@zipato.com, and they will help you tomorrow.

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This has happened numerous times to us. I recommend before trying to register a zipatile, to update everything via the app repo first.

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Issue is still not solved after 3 months, are you guys comitted to developing this product further yes or no?

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