Aeon labs Smart Dimmer 6 not supported?

Remco Tramper shared this problem 2 months ago
Known

Did anyone try to add the new Aeon lab Smart dimmer 6? This wall socket dimmer continues to show SECURITY_COMMANDS_SUPPORTED_REPORT as not received. Am I looking at a Zipato (Zipatile) compatibility issue or might the brand new dimmer show defect?

Comments (3)

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Hi. Definitely can be included to the system. I have tried one before and managed to work. The dimming was working, the ring backlight cannot change the colour although RGB option is there }nothing happens if you slide|.

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Via normal way of adding devices? I added via add node and says node already exists, but does not show as device. No way to get the dimmer visible. And same error message appears whenever I try adding any other way

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Hi Remco,

SECURITY_COMMANDS_SUPPORTED_REPORT implies that specific device does not support secure inclusion (which means encryption), uncheck the secure inclusion and try again using add device function. Add node includes the device without supported descriptor / template and it should be visible inside device manager, where you can adjust visibility.

If you still have same issue, please open ticket at support@zipato.com including serial number of Zipatile.