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After power failure the devices "QUBINO "Flush 1 relay" rest Offline

Gardette shared this problem 8 years ago
Known

Hello,

After power failure the devices "QUBINO "Flush 1 relay" V2 ZMNHAD1 - Z‑Wave" rest offline . I press on the device button to put them "on line" or I reset zipabox . That this happens only if it is a devices power cut and not cut general . It will be embarrassing if I 'm not there


Bye

Jean-Paul

Replies (7)

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Answer of Qubino

We

have had a small bug on the first z-wave plus series modules. If you

disconnect the power to the module after inclusion, they didn’t send

reporting any more. If you poll them would be OK. We already upgrade

the SW on the modules, so new modules doesn’t have this problem.

How do I do from Zipabox for " Poll Them " ?

Bye

Jean-Paul

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Having the same issue

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Same Issue here

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Greetings,


How long was the power failure?

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Cannot be changed currently. You would need to do an OTA upgrade of the modules, however this is not yet supported by Zipato.

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Or send the device back from where you purchased for a replacement of OTA fixing.

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I have about 75 Z-Wave devices in my Zipato network and when I added 2 new devices (Aeon Recessed Door Sensor) last Saturday, I saw many devices go offline. I then went to my power distribution board, switched all fuses (a reboot of the house). It took longer than expected, but after a few hours, all my devices came online except for 1: a qubino flush shutter (i have more; just 1 is offline).

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