Alarm configuration, Mobilitytime error

Matthieu A. shared this problem 8 years ago
Solved

Hello, When I try to configure the alarm in the new interface I get a error Moubilitytime and I can not save my confoig? What is wrong?

a88c22afd9c70f4677405727611a5c1e.

Replies (6)

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Hello Matthieu,


please open a Ticket at support.zipato.com and provide us with the serial number of your Zipabox so we could examine your Security. Thank you in advance.


Regards

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I have send the ticket... I waiting a reply.


Best regards

Matthieu

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Hello Matthieu,


the issue was resolved on our Ticketing system


Regards

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Hello,


I have the same problem when I want save.


Fred

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Hello Corbin,


please open a Ticket at support.zipato.com so we could investigate this further on your Box. Thank you in advance.


Regards

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Hello again,


this issue was caused by using decimal numbers in the "Health care mode" "Trigger alarm in case no activity..." we will take steps to prevent this issue from happening again. Right now it is enough to select Health care and enter a full number in , then Save and synchronize, after this disable Health care mode if you are not using it and again Save and Synchronize


Regards

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