Cannot see states of door lock Yale YDM 3168

Batyrov Rustam shared this problem 9 months ago
Solved

Hi! We have Yale YDM 3168 z-wave door lock. We successfully added it Z wave network. We can control it through Zipatile, we can add 10 passwords, everything works good. But we do not see states of the lock, when we control it manually, it means when we open lock by using key, pin, cards and closing also, we do not see any change on ZT interface. How we can fix this? thank you

Comments (1)

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Hi

in the meantime we have updated Zipato firmware and this issue is fixed (we tested on some Yale door lock devices in our office).

If you have still this issue, please submit a ticket and our support team will help you to fix it.