Cannot see states of door lock Yale YDM 3168

Batyrov Rustam shared this problem 2 months ago

Hi! We have Yale YDM 3168 z-wave door lock. We successfully added it Z wave network. We can control it through Zipatile, we can add 10 passwords, everything works good. But we do not see states of the lock, when we control it manually, it means when we open lock by using key, pin, cards and closing also, we do not see any change on ZT interface. How we can fix this? thank you