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deleted rules still execute.....??

Darkwing shared this problem 8 years ago
Solved

hi,


I had created 2 rules, one to arm the alarm and one to disarm the alarm using a button and keyfob. For a reason unknown to me, the alarm kept arming itself randomly. So I disabled both rules to see if that would fix the issue. To my surprise, I was still able to arm and disarm the alarm, even though both rules were disabled (I synchronized rules).


So I went a step further and deleted both rules. I synchronized the rules, and to be sure also synchronized the box.......... but still I can arm and disarm the alarm with this button and keyfob....... how is this possible?


I reboot the box, but no effect. So now I have no rules, but the problem persists....... WTH? How can I fix this??


Thanks

Replies (3)

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set it to maintenance mode now as it pisses off my wife :-)

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Dear Darkwing,


Our team has remotely resolve this issue. Please try to reboot your controller and synchronize your rules once again.

Please let us know, if the issue persist.


Best regards,

Pero Zovkic

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hi,


thanks for the quick action, problem is resolved!


phew :-)

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