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global cache itach flex
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I have trouble adding my device global cache Itach flex to zipato and above what could be done.
Itach see three options , Itach flex v2 and Itach ip2ir when I 'll add appear
The same problem 
No connection
Real-time notifications may not work
does yours have wifi, then it would be V2. The original flex only came as IP2IR.
does yours have wifi, then it would be V2. The original flex only came as IP2IR.
You should select iTach regardless whether it is Wifi or ethernet. iTach flex v2 and Ip2IR don't do anything. Though at the moment I don't think it matters what you do as when I include mine, it shows offline after 1 minute. This going offline was fixed in an earlier FW, but re-appeared in more recent ones.
But even when it was added using an earlier FW, the rule creator would not work as it came up as a GenericIpEndpoint, showing a question mark as icon.
I have an open ticket for a while now, but seems it is a slow process. Can only recommend to open a ticket :-)
You should select iTach regardless whether it is Wifi or ethernet. iTach flex v2 and Ip2IR don't do anything. Though at the moment I don't think it matters what you do as when I include mine, it shows offline after 1 minute. This going offline was fixed in an earlier FW, but re-appeared in more recent ones.
But even when it was added using an earlier FW, the rule creator would not work as it came up as a GenericIpEndpoint, showing a question mark as icon.
I have an open ticket for a while now, but seems it is a slow process. Can only recommend to open a ticket :-)
Any News update?
Any News update?
the last update I got was 12 August.
"Seems
that we encountered an issue with the original fix which wasn't been properly
applied.
Our dev team is looking into this as we speak, and I'll update the ticket as
soon as some progress has been made."
I have to assume the dev team is still looking into it.............
the last update I got was 12 August.
"Seems
that we encountered an issue with the original fix which wasn't been properly
applied.
Our dev team is looking into this as we speak, and I'll update the ticket as
soon as some progress has been made."
I have to assume the dev team is still looking into it.............
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