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Hard Reset Help !
Answered
I need some serious help here !!! I am right now on beta firmware 8k ( Support upgraded me because I couldn't do it through the web interface ) Now I need to go back to the original firmware. But ! the Button 2 method to hard reset does not seem to work, on this beta firmware. The web interface and API isn't working for me too, don't ask me way. I need to go back urgently. Can anybody help here ! Are there any other hidden solutions, backdoors for me ? The support is obviously not reachable over the weekend :(
Thanks
Hultaj
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Do you have a ticket open with emergency? Normally they help also in weekends.
Do you have a ticket open with emergency? Normally they help also in weekends.
Yes I do :)
Yes I do :)
Try this:
Did you try a different browser?
Clear your browser cache
Are the lights green on the box?
Uplug the power wait a few minutes then put the power back on. And try again.
Try this:
Did you try a different browser?
Clear your browser cache
Are the lights green on the box?
Uplug the power wait a few minutes then put the power back on. And try again.
Hello Hultaj,
I see that the problem was resolved on our support pages. As my colleague explained the problem was with your firewall settings.
Regards
Hello Hultaj,
I see that the problem was resolved on our support pages. As my colleague explained the problem was with your firewall settings.
Regards
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