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Humidity and Temperature Sensors

Gustavo Ringler shared this problem 6 years ago
Solved

Hi there

I received my new zipatile a few hours ago... One thing I noticed is that the Humidity device constantly reports 99.9% humidity, and the Temperature one reports around 7000 (yes, seven thousand degrees)...

Other devices (e.g, noise level and luminance level) seem to be showing right levels)...

Could I have a faulty unit, or could I be missing something in how to configure/use these sensors?

Thanks in advance

Gustavo

Replies (3)

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Open a support ticket. And post here only once!

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Gustavo,


Yes indeed you might have a bad Tile, open a ticket on https://support.zipato.com/ and include your serial number, please don't post the same question many times, I assume you did this on error, I have seen this happen before.


Take care.

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Dear all,

we reached out to Gustavo already, and also cleaned the posts here.

Best regards,

Stefan

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