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Invalid Username or Password
Solved
Since yesterday when I try to login to support.zipato.com I get I"Invalid Username or Password" but my login credentials are correct for sure.
Is anyone else experiencing this problem?
The same problem 
No connection
Real-time notifications may not work
Yes I did.
Zipato?
Yes I did.
Zipato?
Dear All,
We will do our best to resolve this issue as soon as possible and we will keep you informed about the progress through this topic. Thank you for your patience.
Best regards,
Pero
Dear All,
We will do our best to resolve this issue as soon as possible and we will keep you informed about the progress through this topic. Thank you for your patience.
Best regards,
Pero
Have the same problem.
Can't login to community.zipato and not able to login to send a ticket????
Logged in via Google+ account but still not able to login to send a ticket.
Of course login to my zipato is impossible to
Have the same problem.
Can't login to community.zipato and not able to login to send a ticket????
Logged in via Google+ account but still not able to login to send a ticket.
Of course login to my zipato is impossible to
Same here!
Same here!
Dear all,
Our team has resolved this issue and system is now working properly.
Feel free to test it out for yourselves and leave us some feedback here.
If the issue persist, please try to restart your password on my.zipato.com page over the "Forget password"
Best regards,
Pero
Dear all,
Our team has resolved this issue and system is now working properly.
Feel free to test it out for yourselves and leave us some feedback here.
If the issue persist, please try to restart your password on my.zipato.com page over the "Forget password"
Best regards,
Pero
It now works on - one- of my accounts but not the other.
Tried resetting the password, but it still claims I have wrong username/password (trying to log in to see my tickets)
Edit: I now get "We encountered a problem (cross-site request forgery detected); please try again"
It now works on - one- of my accounts but not the other.
Tried resetting the password, but it still claims I have wrong username/password (trying to log in to see my tickets)
Edit: I now get "We encountered a problem (cross-site request forgery detected); please try again"
I can login but cannot submit new tickets. Also on web interfase (control center) all my rules are not visible (see attached) I'm not freaking out because I can get all the rules from API so I know they haven't been deleted from my zipabox... Please fix this ASAP!!!
PS.- I have tried to refresh many times and logged out/in.
I can login but cannot submit new tickets. Also on web interfase (control center) all my rules are not visible (see attached) I'm not freaking out because I can get all the rules from API so I know they haven't been deleted from my zipabox... Please fix this ASAP!!!
PS.- I have tried to refresh many times and logged out/in.
I can log in now! Thanks.
I can log in now! Thanks.
working now , thanks
working now , thanks
I'm getting the same error again today.
I'm getting the same error again today.
Yup.. Same here
Yup.. Same here
I cannot synch rules, definitely seems like the server is overloaded.
I cannot synch rules, definitely seems like the server is overloaded.
Not solved for me...... I experience the same latency as you and cannot open a ticket...
Not solved for me...... I experience the same latency as you and cannot open a ticket...
Hi,
we are working on resolving this issue right now. Please be patient.
Regards,
Zipato Team
Hi,
we are working on resolving this issue right now. Please be patient.
Regards,
Zipato Team
i have a problem with my zipabox i did forgot my password and i want to use a new account but every time i write the serial number i have "it was recorded" how can i change the ex account ! ?
i have a problem with my zipabox i did forgot my password and i want to use a new account but every time i write the serial number i have "it was recorded" how can i change the ex account ! ?
The same problem. And i have a long delay in update of state. I can't create ticket...
The same problem. And i have a long delay in update of state. I can't create ticket...
Here also: No chance to get into ticket system
Here also: No chance to get into ticket system
Login to ticketing and community systems seems to be resolved, however there seems to be a problem with main system - updates are slow, sync and firmware upgrade failing
Login to ticketing and community systems seems to be resolved, however there seems to be a problem with main system - updates are slow, sync and firmware upgrade failing
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