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No control KNX Blinds

Eddy shared this problem 7 years ago
Known

I have a problem with my blinds. I have entered this information:

7775bfc644cdbd1af2fa91269bf4ca54

If I use the physical knx buttons, it works.

I have also checked the BAOS if it is well connected.

If I now send the shutter with the app then nothing happens, but also if I send him through the switch I also don't get feedback.

Conclusion, I can not control the shutters through the app, does anyone have a solution to this problem?

Replies (2)

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Eddy,

Please open a ticket on zipato support (https://support.zipato.com) and include your controller serial number. There aren't many KNX users that I have seen in the forum, support will be able to help.

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I have the same problem. Did you open a ticket on support ?

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