Motion problem

Zipato Azerbaijan shared this problem 4 months ago
In Progress

Hello,

New motions have many problem. They get stuck on one mood a lot, in addition, hey show wrong state. They show motion while there isn't anyone and sometimes they show no motion when room is full of people. In addition, it doesn't measure temperature as before it did

Comments (3)

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What kind of motion sensor are you using? how far from the controller are they? I have a couple different systems and have a mix of Fibaro, Aeotec Motion sensor 6, and Dome Motion Sensors, all work good.

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Zipato multi motion sensor, i think it is just 3 metr far from controller

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Most Zipato multi sensors (with exception of the round one that looks like an eye) have physical tamper sensors, make sure the tamper sensor is making contact. Within the distance you mention your sensor should be pretty quick, please try the setup AP is mentioning, in order to update config values you need to send values and manually wake up the sensor. If this does not work try to exclude and include the sensor again. Last resource open a ticket on zipato support, include your controller serial number.

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Please try this setup:

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