No access to my.zipato.com at the moment (25.9.2019)

Janne Montonen shared this problem 4 months ago
Solved

Hi.


Can't access my.zipato.com.


Sign in page loads but log in fails (on chrome "waiting for my.zipato.com"

Comments (3)

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Hi,

unfortunately, we have some issue with our system, that will be fixing as soon as possible.

Thank for patience.


Kind regards!

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seems to be not only the my.zipato.com frontend -

the backend is down, too. all stuff over the cloud has stopped his work.

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Hi guys,

Now everything should be okay.

Thank you for your patience.


Kind regards!

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Hi Mirko

In the rule manager the device area ist empty.

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For me, the device manager is populated but the rule list is empty. Sigh.

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It does not show battery level of devices, and devices that are offline

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Adding z wave devices doesn't work either. Doesn't start exclusion process.

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I have the same problem the counter does not appear

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my.zipato.com is very sluggish and I don't see the battery level either.

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It shows that I have Zero Total devices

a0023f78f77c836fdf7001da74d348a1

But I have 52 devices connected to my to boxes.

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