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"No permission" error when trying to post reply on ticket

David Pritchard shared this question 6 years ago
Answered

I get this error when trying to post a reply on one of my tickets: "Sorry, you do not have permission to carry out this action."

Best Answer
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Yes, as is the usual Zipato style, they have updated the ticketing system without notifying you and automatically re directing you to the new page.

It is now here https://community.zipato.com/ticket/add

ps all you old or previous tickets are gone too now I see. So if you have any unanswered tickets, you will need to redo them.

Replies (4)

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1

Yes, as is the usual Zipato style, they have updated the ticketing system without notifying you and automatically re directing you to the new page.

It is now here https://community.zipato.com/ticket/add

ps all you old or previous tickets are gone too now I see. So if you have any unanswered tickets, you will need to redo them.

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1

I also cannot reply to tickets and no open new one. What? not really? oh my god... :/


https://community.zipato.com/knowledge-base/article/support-ticketing-system-submit-and-manage-a-ticket

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Arghh... and they couldn't migrate the tickets? No wonder they were so keen to close open tickets.

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What a pain... However I still have some tickets opened, they only closed one unanswered ticket.

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