Problem with intermediate position of SOMFY roller

Pat@ shared this problem 9 years ago
Solved

Hi,


I have integrated roller SOMFY

since few months now and I am using them only at 0% or 100% position command

with the slide bar or with scenes.


Today I wanted use a

intermediate position with the slide bar, so I put the bar to 44% but the

roller don’t go down to 44%. Moreover when I changed after the slide bar to

other position like 60% or 100%, the roller doesn’t move and the slide bar

return automatically to 44%.


Now my roller doesn’t respond

to command from the zipabox.


What is the problem ?


Regards

Replies (7)

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1

I did add my 16 rollers Oximo RTS to zipato on Thursday.


with latest beta ver. I noticed the same problem:

- rollers sometimes does not respond

- time and offset in settings are ignored

- intermediate position problems like by first post


Becouse of Somfy support I decided for this zipato controller & now this.

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1

Hi,


My solution is to create a new somfy device , and so, the old somfy will be recognize again.

After I delete the new device I have created. (only for 0 or 100 %)

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1

If this is KNOWN problem for some time now, when will be eliminated ???

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1

Yes, could we have replies from Zipato team?

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1

Ivan,


I have to remove all wall switches because of this & this s.x


Why do you think that remove & rejoin the device will make any change ???? Please explain.

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  1. We cannot do an individual assessment

I think all somfy users have this problem....isn't it ?

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1

Exactly the same problem for me...

After some long time, or reboot of the box, it works again... Until another partial command.

If only de could choose to use the command only for ON/OFF without slider

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1

I had the same issue and opened a ticket with Zipato. They just provided me with a new beta firmware and I have absolutely no issue anymore. All Somfy shutters works exactly as they should (as previously it wasn't working with shutters sometimes not responding, sometimes not going to the right position, well actually more than sometimes, it was most of the time).


Now it works flawlessly !

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1

Thanks for the infomation, I will waiting for the stable firmware release.


@Zipato team, do you have plan this new release?

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1

Thx but how do we do to update the beta firmware with this api ?


https://my.zipato.com/zipato-web/v2/firmware/upgrade/beta


Nothing happends...please some one...tell me more...

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1

Ok, thanks, I did it, but now all the temperature device (oregon) and other device (door) are not longer working.

I came back to the normal release.

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