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Qubino flush realy 2 (gen 5) offline at new installation
Solved
Hi,
Just installed my 2nd relay from Qubino. The Zipabox finds it and I add it but it has an offline state! Location is 1m from the box. So what is the problem?
The same problem 
No connection
Real-time notifications may not work
Remove, reset and reinclude again.
Remove, reset and reinclude again.
It's located within 1m. I have deleted it but now it will not make the exclusion (!?). I have even put power off and then within 60s power on then made exclusion but it is not reacting.
Another thing, why does it still says I have 14 devices and 1 Offline in device manager though I have deleted it under z-wave list ? When I go to "devices offline" and delete it it takes forever. Has been running 10min(please wait...) now
It's located within 1m. I have deleted it but now it will not make the exclusion (!?). I have even put power off and then within 60s power on then made exclusion but it is not reacting.
Another thing, why does it still says I have 14 devices and 1 Offline in device manager though I have deleted it under z-wave list ? When I go to "devices offline" and delete it it takes forever. Has been running 10min(please wait...) now
Ok, I guess the box starts go get filled up and thus slowing down. Restart the box for sure (unplug from the mains, wait 10 second and plug back in) once it is started up completelly, first reset the qubino module by holding the service button for more than 6 seconds.
Then you can start with the adding process (first exclusion by holding more than 6 seconds and then inclusion by holding for more than 2 seconds).
And don't be worries if you need to go through the adding process more times. I also had cases when I was trying to add the device for over 30 minutes and it only success after I don't know how many times trial.
One more thing, ensure that you don't have the device partially included in the system. Look into the Zwave network. If it is not listed, then it is OK.
Ok, I guess the box starts go get filled up and thus slowing down. Restart the box for sure (unplug from the mains, wait 10 second and plug back in) once it is started up completelly, first reset the qubino module by holding the service button for more than 6 seconds.
Then you can start with the adding process (first exclusion by holding more than 6 seconds and then inclusion by holding for more than 2 seconds).
And don't be worries if you need to go through the adding process more times. I also had cases when I was trying to add the device for over 30 minutes and it only success after I don't know how many times trial.
One more thing, ensure that you don't have the device partially included in the system. Look into the Zwave network. If it is not listed, then it is OK.
IT dosen't even do the exclusion now. I son't dare to touch the s button as the manual says according to attched pix. Seems the picture didn't work...anyway it says not used if connected to 110-230v onl 24 VDC.
IT dosen't even do the exclusion now. I son't dare to touch the s button as the manual says according to attched pix. Seems the picture didn't work...anyway it says not used if connected to 110-230v onl 24 VDC.
I know. The design of this could be better. It does work though. I used it as I dont have push button.
I know. The design of this could be better. It does work though. I used it as I dont have push button.
Hello Mattias,
Please open up a support ticket for this issue so we can help you out.
Best regards,
Zipato Support Team!
Hello Mattias,
Please open up a support ticket for this issue so we can help you out.
Best regards,
Zipato Support Team!
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