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Rule randomly working

Olivier Legros shared this problem 7 years ago
Known

Hi,


I have a rule that should notify me when one user uses the keypad to alarm/disarm the home partition.

The rule is very basic as attached. Yet I don't receive all events: sometime arming is not received, sometime disarming is not ... Frustrating.... It feels as if the scheduler is missing events


Olivier.

Replies (4)

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did you check event log?

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Hum I had thought of this but can't find a way to access keypad events

a. Keypad is not an available endpoint to filter events - I checked the oldUI and this time it is displayed, but no events reported.

b. I changed keypad to 'Visible Device' so it is displayed in the device list where I can look up events graph, and it is empty as well.

What am I missing ?

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Join it close to the controller, with in a meter. And see if it works, otherwise a new support ticket to Zipato is the best sulotion.

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I want to stress that I have no issue whatsoever with the controler receiving commands from the keypad as partition gets turned on/off as requested. It's only the rule that mostly doesn't get triggered -- as if rule listener has a lower CPU priority than the controler and hence misses some events. Also is there a risk that I loose the registered RFID keys if I redo the association as some RFID keys have been given to external people and I don't have them in possession ???

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