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Rules changes not saved

Damien Guérin shared this problem 6 years ago
Known

Hi everyone,

I'm new user of Zipatox box and I have some troubles with the rules creator.

I created a rule (that is relatively important) but I am not able to add some new actions. In fact, when I add action (red underlined in my attachment), I click on save at the bottom of my rule, I synchronize it and if after that I refresh my browser and I edit my rule, actions added are disappeared :(.

If I try to add an action elsewhere, I have the same problem...

Can you help me?

Best regards,

Replies (1)

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1

Hi!


I had the same problem. In my case it was because a condition inside of the rule had no sense.


Try saving step by step so you can identify where or when it happens.


Hopeit helps

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1

Hi Pablo,


thanks for your response. Finally, I splitted my big rule into several more little rules and after that, it is ok...


Best regards,

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