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Rules not syncing after update to 1.1.34
Known
Hi, it seems that my rules have trouble syncing after updating zipatile to the latest firmware (I get the message Sync failed, check rules or contact technical support).
Or better... sometimes they randomly sync... sometimes not, without changing anything.
Disabling all the rules does not solve the problem.
Could this be related to the new firmware?
The same problem 
No connection
Real-time notifications may not work
Just noticed exactly the same thing!
Just noticed exactly the same thing!
Yes, I'm noticing that synching is failing much more frequently now.
Yes, I'm noticing that synching is failing much more frequently now.
From my side, it seems that the problem is solved now. Every sync is smooth.
I've done nothing to solve the issue, so I think you only have to wait for a little...
From my side, it seems that the problem is solved now. Every sync is smooth.
I've done nothing to solve the issue, so I think you only have to wait for a little...
@Luca @David @Tobias
I've just successfully synced your boxes, there shouldn't be an issue with the sync at the moment.
If you guys notice anything odd, please let us know!
Cheers,
V
@Luca @David @Tobias
I've just successfully synced your boxes, there shouldn't be an issue with the sync at the moment.
If you guys notice anything odd, please let us know!
Cheers,
V
OK. It's not a huge problem, but I've noticed that you sometimes have to try 2-3 times for it to synch. I just tried it now though and it worked first time.
OK. It's not a huge problem, but I've noticed that you sometimes have to try 2-3 times for it to synch. I just tried it now though and it worked first time.
It happened to me one time, tried again and then worked.
It happened to me one time, tried again and then worked.
Happen to me yesterday. Unreachable devices after Firmwareupdate. Follow the Workaround, resetted box, firmwareupgrade again, synchronize - rules stopped working!!
Synchronized a second time - nothing changed. I'm a little bit upset now and will open a ticket an hope for a solution.
Happen to me yesterday. Unreachable devices after Firmwareupdate. Follow the Workaround, resetted box, firmwareupgrade again, synchronize - rules stopped working!!
Synchronized a second time - nothing changed. I'm a little bit upset now and will open a ticket an hope for a solution.
I can not sync at all, for days.
I can not sync at all, for days.
Same problem, cant sync. Ticket did not help me, it was closed.
Same problem, cant sync. Ticket did not help me, it was closed.
There's definitely a problem. It's taking me 10 or more tries to synch now. Opening a ticket...
There's definitely a problem. It's taking me 10 or more tries to synch now. Opening a ticket...
OK now 1.1.35 and even worse.
OK now 1.1.35 and even worse.
Does the problem still persist?
Does the problem still persist?
For me it works after a hard reset and firmware upgrade.
For me it works after a hard reset and firmware upgrade.
Yes, it's actually got worse. Last night I gave up trying to synch some changes after about 10 attempts (for a rule that was supposed to run this morning!). Now I'm trying to synch some more changes and it failed twice before finally working.
Yes, it's actually got worse. Last night I gave up trying to synch some changes after about 10 attempts (for a rule that was supposed to run this morning!). Now I'm trying to synch some more changes and it failed twice before finally working.
It just took me four or five attempts to synch some more changes. Getting quite annoying.
It just took me four or five attempts to synch some more changes. Getting quite annoying.
I have the same problem...takes ages to sync or better it does not work at all...
Any news on this?
I have the same problem...takes ages to sync or better it does not work at all...
Any news on this?
I was just wandering if to update the firmware, so I checked the forum what are opinions on new firmware. He he, as I see Zipato still didn't hire software testers and tests software on production environment :)
And still "status page" for cloud services is unnecessary, because services are working fine. Good that I resisted that tempting idea to click "Update now" button.
I was just wandering if to update the firmware, so I checked the forum what are opinions on new firmware. He he, as I see Zipato still didn't hire software testers and tests software on production environment :)
And still "status page" for cloud services is unnecessary, because services are working fine. Good that I resisted that tempting idea to click "Update now" button.
Sebastian, i have a problem with the wait puzzle. Is does not seem to work. However this might not be related to the latest verion.
I have even tried to replace it with a new one, but sfill no good.
Any idea?
Sebastian, i have a problem with the wait puzzle. Is does not seem to work. However this might not be related to the latest verion.
I have even tried to replace it with a new one, but sfill no good.
Any idea?
Still cant sync my box.........................................................................................................
Still cant sync my box.........................................................................................................
Henrik please open a ticket...they did solve my problem within minutes/hours...
Henrik please open a ticket...they did solve my problem within minutes/hours...
I also cannot sync rules with FW 1.1.35. Opend ticket.
I also cannot sync rules with FW 1.1.35. Opend ticket.
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