We need a "This Week at Zipato" update!
Preface:
I had written a mediocre review on Amazon for the new Fibaro Motion Sensor, because two units didn't work well with my Zipabox. Because I mentioned Zipabox in my review, another Amazon User replied with a comment to my review, saying that he had the same problems, but Zipato support told him they just updated the descriptors and that he should exclude&re-include his motion sensor. I talked to Zipato support 4 weeks ago, and they told me that the sensor must be faulty. However, I excluded&re-included my sensor once more, and suddenly they work as intended. That led me to the following idea...
Idea:
Zipato does a lot of work behind the curtains. A lot of information than could be useful for the community doesnt get communicated. It would be great if Zipato could give a short weekly update. Just briefly tell us what you have changed, what problem came to your attention but (maybe) aren't solved yet, what your plans are for the near future. I am sure there is a lot to talk about, and we would love to hear more from you guys. A happy and healthy community is key nowadays.
Even my favorite console game does this:
https://www.bungie.net/en/News/Article/45675/7_This-Week-at-Bungie--02162017
Kind regards,
Jan
Good communication has been a mayor request from most users to zipato, they have improved just a little bit about it but there is still a long way to go. I agree and include myself to this request.
Good communication has been a mayor request from most users to zipato, they have improved just a little bit about it but there is still a long way to go. I agree and include myself to this request.
+1 Great idea
+1 Great idea
Yep.
Yep.
Yes, this need to happen, or something similar.
It would minimize unnecessary support cases for Zipato as well......
Yes, this need to happen, or something similar.
It would minimize unnecessary support cases for Zipato as well......
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