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Zipabox bricked?

Morten K shared this problem 7 years ago
Known

I got my Zipabox yesterday, and while registering on my.zipabox.com, I was asked to do a firmware upgrade. I proceeded, and after about 15 minutes, the webui told me the firmware upgrade failed, and I was asked to retry. I retried, but the same thing happened. This time, I chose not to attempt another upgrade.


The zipabox has a stable green light, but it shows as offline in the webui. If I pull the plug, and re-insert it, the light goes immediately to stable green. No network activity is observed from the box.


Then, I tried holding down button 2, pressing/releasing reset switch, and releasing button 2 after 5 seconds. Zipabox goes immediately to stable green light again.


Is my zipabox bricked? I created a support ticket for this, but I'm not sure how quick the response is on those, so I figured I'd ask for tips here as well.


Thanks,

Morten

Replies (2)

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I'm afraid for this issue you will have to wait for zipato support, usually they are quick.

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Zipato support got back to me, they concluded that the device needs to be RMA'ed.

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