Zipabox2 und Zipatile 1 und 2 offline

Armin Barnick shared this problem 4 months ago
Solved

Good morning, your controllers in the device manager are also offline

Comments (33)

photo
1

Hier das gleiche Problem von meinen 9 Controllern sind 4 OFFLINE.

photo
1

The same problem

photo
1

The same Problem.

syncing also fails

photo
1

The same Problem

photo
1

Same with my ZipaTile1. Restart doesn´t change the situation.

photo
1

Same problem. Zipabox is offline since many hours

photo
1

Offline ;-)

photo
1

Offline, reboot shows online for one minute, then offline again. Strange thing, green led on Zipabox doesnt blink, so zipabox thinks it is online....

photo
1

My Zipabox1 is also offline. I've already turned it off and turned it back on, but it's still offline. I restarted the modem / router and the internet is normal. It looks like it was on the Zipato server.

photo
1

Hello,

We appreciate your feedback and are aware of the issue. Solution is being worked on.

Best regards

photo
1

It Works fine now

Thanks Ivan !

photo
photo
1

Hi all,

Same problem@ivan, thanks for your help on sunday !

photo
1

My box1 is online now..

photo
1

My Zipato v1 is also online again.... I think it was offline for almost 20 hrs.

photo
1

Same issue here. System offline and cannot control water valves or lights or anything for that matter...

photo
photo
1

Webseite ist nicht erreichbar. App geht auch nicht.

photo
1

Same problem like yesterday: No connection.

It did work for a while

photo
1

The same here! site and app KO

photo
1

Same issue this morning

photo
1

Zipabox 2 ist offline

photo
1

Zipabox and Zipatile is offline.

photo
1

Good morning, both my controllers (ZipaTile and ZipaMicro) seems to be offline from last night, they can not be used to control any device, when I try to login to my.zipato.com I have this error:

Could not open JPA EntityManager for transaction; nested exception is org.hibernate.exception.JDBCConnectionException: Could not open connect

Please advise what to do?

photo
1

Same here. ZipaTile shows to be online but is not. In the webUI it is shown as offline again. Accordingly no sync possible.

IOS app also sometimes shows error or cannoct connect. Status of roller blinds is different to the real position. State of windows is different in the webUI and the IOS app and also different to the real state.

The whole system seems to be very confused.

Right now no access to the webUI. As Miodrag wrote: Could not open JPA EntityManager for transaction; nested exception is org.hibernate.exception.JDBCConnectionException: Could not open connect

photo
photo
1

Same here

photo
1

Same Here!

photo
1

Same here - though my ZipaTile does not appear offline but a lot of the stuff not working for me, and whatever works - only from Zipatile. From mobile app and website nothing works at all!

photo
1

Same here. We have this on the screen whenever we try to login my3

photo
2

Good day,

We are aware of the issue and it will be resolved as soon as possible.

Best regards

photo
1

It was working yesterday evening ( sunday )

But today, Monday, it doesn't work anymore.

On the web page All my zipato are mentionned OFFLINE

and with the mobile app I can't manage switch, and no access to logs.

photo
2

offline too ! :((

photo
1

Mine is still offline too

photo
1

hey guys its was still working again !!!!

photo
1

Online now. But KNX module not responding.

photo
1

Mit KNX habe ich das gleiche Problem auch fehlen mir einige Räume

photo
2

Not having local control is a recipe for disaster

photo
1

I have the some problem on my Zipabox 1