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ZipaMicro offline after firmware upgrade

Yannick Vanoppen shared this problem 5 years ago
Known

Hi,

My ZipaMicro is offline after performing a firmware upgrade to 1.3.10

I've tried rebooting the ZipaMicro several times, but unfortunately it's not coming back online. The led indicator is turned off. When I reboot the controller, it turns red and blinks for a while and then goes off again. Any idea what I can do to get the controller back online (preferably without losing my configuration).

Any help is much appreciat, thanks.

Replies (8)

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Raise a support ticket and zipato team will give you step by step instructions what to do

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I have the same problem with firmware 1.3.13.

How can return online?


Thanks

Matteo

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Hi,

My ZipaMicro is offline after restart...

what should I do to get back online?

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ciao ho difficolta con l'inglese ma ho lo stesso problema con il mio zipamicro qualcuno mi puo dare un aiuto grazie

hello I have difficulty with English but I have the same problem with my zipamicro someone can help me thanks

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mine is gone too, sensors are going hay-wire.. so i get a lot of false-positives..

my lights are burning and not able to kill them remotely... genius...

also the delay is BACK!

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HelIo, I bought 9 pieces zipamicro for my customers. I have been using them for 6 months and wathing them. It was told by Mario that I had to change the sd card of four of them because the devices didn't work after a while. I've been writing with you for six months. Now I'm having the same problem and you want to change the sd card again. These problems will come back after 6 months. Zipamicro has a chronic problem and certainly does not work properly. I'm approved to replace them with zipamicro, but I want them replaced with a working device. Accept the zipamicros not working. I am already damaged due to battery, sd card and technical support.

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Hi,

When you had a fine working ZipaMicro before the upgrade and the ZipaMicro is off-line after the upgrade. Submit a ticket to support, they will guide you trough the process to have your ZipaMicro on-line again.

If the ZipaMicro is online but is not stable. Use another Power Supply then the one that was delivered with the ZipaMicro. The PS should be able to deliver at least 2.0 Ampere. I've used a iPad PowerSupply of 2.4 A and that is working fine.

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The PS shipped with my MipaMicro is rated for 1A, it would never reach 2A or more. My ZipaMicro is now constantly offline, so I will try with another PS with a higher current availability.

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I tried with a 2.4 Amps bought off amazon and my ZipaMicro is now back online at first attempt. I wonder if the same issue was causing the actuator I was testing (fibaro shutter 2) to be unreachable intermittently. I will keep monitoring.

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Hi,

How do I do it ZipaMicro on-line again?

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Yes

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HelIo, I bought 9 pieces zipamicro for my customers. I have been using them for 6 months and wathing them. It was told by Mario that I had to change the sd card of four of them because the devices didn't work after a while. I've been writing with you for six months. Now I'm having the same problem and you want to change the sd card again. These problems will come back after 6 months. Zipamicro has a chronic problem and certainly does not work properly. I'm approved to replace them with zipamicro, but I want them replaced with a working device. Accept the zipamicros not working. I am already damaged due to battery, sd card and technical support. I cannot pay additional fees for the change with zipabox. My customers complain about this situation and it would be scandal if I ask them for additional fees. I request you to accept this situation and correct it immediately.

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