Zipatile internal camera

There is a camera app in the zipatile, run that to test if the camera is really working

No nothing from camera

And do you ahve the camera as device in the control center?

Zipatile camera shows in the device list but there is nothing in the settings

Can you send a screenshot?

Dear Jeff,

Please follow the instruction that we sent to your mail address. Unfortunately, it seems that your Zipatile isn't configured properly.

Leave us feedback here after you finish all steps.

Best regards,

Pero Zovkic

Dear All,

Jeff has confirmed me that his issue has been resolved successfully. The issue occurs because his Zipatile was not configured properly.

The issue is resolved after he has made a reset to factory default settings. It is important to know that this issue would not happen if the first configuration was successful.

Best regards,

Pero Zovkic

I have problem with the camera (I see like device but doesn't show images and It's impossible to open the camera dedicated page). Is the guide that you sent to Jeff a solution?

Can I recive it?

thanks

Raise a ticket.

It would be easier for all of us to share the camera settings once for all, so no one need to open a dedicated ticket for this issue anymore.

FYI, I had a customer who had also problems with the zipatile camera after a while. We tried every setting but the solution was found by the customer.

Strangely even if the zipatile is showing full (or nearly full) WiFi signal strenght, the signal may be weak. Customer installed a wifi router to the same room as the zipatile and voila, camera started working and even the synchronization was lot faster.

I'm yet to test it at home (I also have camera issues) and will report back if I found anything.

I haven't found a definetely solution. Sometimes the camera goes offline for a reason that I can't know.

I try everything

Did you try another wifi routed in the same room as zipatile?