Push notification still not work since months

Holger Thies shared this problem 3 years ago
In Progress

Hello,

since month my former push notifications did not work anymore. What I have to change?

Replies (4)

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I'm afraid that it will never work as Zipato officially announced a few days ago that the software V2 is not supported anymore. They will not fix it. If you have a new device you could upgrade to V3, if not and you need push messages it is time to think about a new controller.

Best Regards

Gerardo

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Hi

please check this topic with the same issue - https://community.zipato.com/agent/object/24857

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OK, what options do I have now to get the push notifications?

1. FW upgrade of Zipabox 1. Then I have furtheron full support with new My3Zipato ? All component settings available ?


2. Buy new Zipabox 2. What about all of my rules and components. Do you can transfer all rules and component settings to the new ZipaBox2 ?

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1. If you migrate to V3, all rules and virtual devices are deleted. All other devices will migrate, but will be set to factory defaults. (e.g. if you have a device with an automatic switch-off, you have to set it up again)


2. unfortunately this is not possible, but you can use your ZB1 as a slave, so you can migrate your devices to V3. But you cannot migrate devices from ZB1 to ZB2.

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Hi, sorry that I dont understand. My question is Can i go to V3 with a Zbox 1? In my case i dont mind seeting all up if everything its going to work fine.

Thanks in advance

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Hi

it is possible to use ZipaBox1 on V3 by the latest beta fw version.

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I don't believe what Zipato writes. Is it like no customer will have notifications? And any instructions on how to switch to a new application so that the average user can understand it? Or should I tell customers to buy another z-wave.

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Hi

notifications work on V3 for any mobile app and for Android only on V2.

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Good good. How to switch from Zipatile to V3 and a new application without having to set anything up? The company clearly refuses to do anything and set up with Zipato products. I have to throw away Zipatile and buy something else. This is recommended by my installation company.

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Hi

switching from V2 to V3 requires to setup all virtual devices (inlcuding scenes and rules) - all included real devices will be transfered without problem.

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OK. Can you refer me to instructions on how to migrate to a new platform and a new application that can do iOS notifications?

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Hi

here is the procedure form V2 to V3 - https://community.zipato.com/agent/object/26654

The best way is to submit a ticket and Zipato support team will support you with migrating licenses from V2 to V3.

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Thank you for your support.

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Hi Dino, just to confirm it is possible to use a zb1 as a master with V3? If so, what its the beta version

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@Roger

It is not possible to use ZB1 as master server. ZB1 can be used as slave server and it requires the latest beta fw version.

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It's weird, I got push notification after buying a dissertation, and it has helped me to not miss the deadline.

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