This object is in archive! 

Problem with thermostats

Mats V shared this problem 8 years ago
Solved

I have a problem with Virtual thermostats. Every time I have clicked on thermostats icon/tab where I have 3 Virtual thermostats it shows all three but it still viewing the rotating "thinking" symbol. And when I going away from thermostats all another tabs are just gray/blank, sometimes. When I´m trying to go to settings for a thermostat it also go grey/blank.


What is the difference between Virtual thermostat and Virtual thermostat Pro?


ba3432af8f6c923afd415fb7cdc6209c


a9dd03d05b6eb09caf96edcd2befb17c

Replies (3)

photo
1

Have you tried to reload the page after you change? Seems like they have a problem!

photo
1

Yes it works when I reload the page.

photo
1

Hello Mats,


the problem was that one of your devices had a wrong type selected as "Thermostat" so this interfered with the loading of all thermostats and consequently the application as well. It was resolved by our developer.


Regards

Leave a Comment
 
Attach a file