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Problem with adding new devices
Solved
Hi guys
I have a problem with adding new devices to my zipabox. I configured ZIPABOX step by step. In the box the light is always green. I also upgrade new firmware to 1.2.29. When I click on the z-wave icon, its apppear a screen with information: step 2: restarting devices, network not available.
My router supports DHCP... Please help me solve this problem.
The same problem 
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you need to open a ticket with support. It is an easy fix, but support need to do this for you. I know its a pain, you can try resetting the box to factory defaults again and see if this works while you are waiting for support.
For a hard reset Press and hold Button 2 on your Zipabox and then briefly press and release Reset button.
Keep holding Button 2 for 5 seconds and then release it.
Go here to open a ticket. Use your zipato email address and remember to include your Zipabox serial number. https://community.zipato.com/ticket/add
you need to open a ticket with support. It is an easy fix, but support need to do this for you. I know its a pain, you can try resetting the box to factory defaults again and see if this works while you are waiting for support.
For a hard reset Press and hold Button 2 on your Zipabox and then briefly press and release Reset button.
Keep holding Button 2 for 5 seconds and then release it.
Go here to open a ticket. Use your zipato email address and remember to include your Zipabox serial number. https://community.zipato.com/ticket/add
Hello,
thank you very much!
it was okay from 2 weeks but now i have a problem with synhronize my box and i added my devices i cannot save it (and appear "failed to rename devices"). Please help me.
Hello,
thank you very much!
it was okay from 2 weeks but now i have a problem with synhronize my box and i added my devices i cannot save it (and appear "failed to rename devices"). Please help me.
same problem here
same problem here
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